Asset/Equipment for Helpdesk Support System

Asset / Equipment for Helpdesk Support Ticket System

Equipments for Helpdesk Support System Odoo App

Equipment Request for Support Ticket

With All Community Apps Dependencies

This app allows helpdesk users / technicians to make requests for equipment to the department for helpdesk tickets they are working.

Main Features:

• Allow your Support Team / Technician / Support User to request for equipment / assets for the support ticket they are working.
• They can request multiple equipment(s) on the same equipment request.
• Allow them to see equipment requests & tickets on equipment form as smart buttons as shown.
• Allow users to see all equipment which are related helpdesk support tickets.
• Equipment request workflow:
• Draft -> Confirmed -> Equipment Received -> Equipment Returned.
• Equipment requests allow the user to select a ticket number as shown on screenshot.
• For more details see the video and check below screenshots.
• Compatible only for Odoo community edition.

Menus Available:

• Helpdesk
  • Helpdesk/Asset Equipments
    • Helpdesk/Asset Equipments/Equipment Requests
    • Helpdesk/Asset Equipments/Equipments