Solid but outgrown at 25+ employees

We used QuickBooks Online for 3 years as we grew from 8 to 28 employees across 3 retail locations. It served us well initially, but we’ve hit limitations that require a migration to a more robust ERP system.

For the first two years, QuickBooks handled our needs adequately. Multi-location inventory tracking, basic job costing for our construction projects, and consolidated reporting across entities worked reasonably well. The accountant access made year-end tax preparation straightforward.

However, as we expanded, the limitations became problematic. Multi-entity consolidation requires manual workarounds, advanced inventory features like landed costs aren’t available, and the user permission controls are too basic for our segregation of duties requirements.

At $80/month for Plus plus $35/month per user for 8 users, we’re spending $360/month – approaching the cost of entry-level ERP systems that would better serve our growing complexity.