Latest Reviews
Read verified reviews from real users to help you make informed software decisions.
Jennifer
Sales Representative at Blueprint Solutions
FreshBooks – A balanced review
I have mixed feelings about FreshBooks. On one hand, it has great features and the pricing is fair. On the other hand, the user interface feels dated and some workflows are more complex than they need to be.
Pros
- Core features work reliably</li><li>Reasonable pricing</li><li>Decent documentation
Cons
- Interface could be more modern</li><li>Missing some advanced features</li><li>Learning curve steeper than expected
Nathan
CTO at Core Systems
Frustrating experience with CogniFlow
The sales process was great, but the actual product fell short. Features that were promised weren’t available, and the ones that worked were clunky. Save your money and look at alternatives.
Pros
- Sales team was responsive</li><li>Good marketing materials
Cons
- Data loss issues</li><li>Slow load times</li><li>Confusing interface</li><li>Expensive for what you get
Richard
VP of Sales at Vantage Point
Can’t imagine working without ClickUp
The mobile app is fantastic – I can manage everything on the go without missing a beat. Push notifications keep me informed and the interface is just as good as the desktop version.
Pros
- Intuitive dashboard and reporting</li><li>Excellent mobile app</li><li>Quick setup process</li><li>Knowledgeable support team
Cons
- Integration with legacy systems can be tricky</li><li>Reporting could be more customizable
Lauren
UX Designer at Matrix Solutions
Game-changer for our team
We evaluated 7 different solutions before choosing AutoML Studio, and I’m so glad we did. The pricing is competitive but the value is exceptional. Features that would cost extra elsewhere are included in the base plan.
Pros
- Easy to use interface with minimal learning curve</li><li>Excellent customer support</li><li>Robust feature set</li><li>Great value for money
Cons
- Notification settings can be overwhelming</li><li>Search functionality could be improved
Robert Taylor
Chief Information Officer at Finance Partners Group
Best choice for Microsoft 365 organizations
We migrated from Slack to Teams two years ago as part of a broader Microsoft 365 standardization. The decision was primarily cost-driven – Teams is included in our E3 licenses, saving us $85,000 annually in Slack subscriptions.
The integration with Office apps is seamless. Co-authoring Word documents and Excel spreadsheets in real-time during meetings has transformed our collaboration. No more version control issues or email attachments – everything lives in SharePoint with proper versioning.
Video conferencing capabilities exceed our previous Zoom subscription. Live events for company-wide town halls support our 900+ employees, breakout rooms facilitate training sessions, and the Teams phone system replaced our legacy PBX entirely.
Security and compliance were critical factors in our decision. Teams provides the audit logging, retention policies, and eDiscovery capabilities our financial services firm requires. Data Loss Prevention policies prevent sensitive information from being shared inappropriately.
Pros
- Included in Microsoft 365 - significant cost savings</li><li>Seamless Office app integration</li><li>Video conferencing exceeds dedicated solutions</li><li>Enterprise security and compliance features
Cons
- Resource intensive - requires modern hardware</li><li>Interface less intuitive than Slack</li><li>Guest access management is complex</li><li>Third-party app ecosystem smaller than competitors
Rachel Green
IT Director at Midwest Manufacturing
Great tool but expensive at scale
We rolled out Slack to our entire 650-person organization over 6 months. Adoption has been strong – 89% of employees are active daily users. However, the cost at this scale is significant.
At $7.25/user/month for Pro, we’re spending over $56,000 annually on Slack alone. For a manufacturing company, that’s a substantial line item. We evaluated Microsoft Teams (included in our O365 subscription) but Slack’s superior user experience and integrations justified the premium for us.
The platform itself is excellent. Channel-based communication is intuitive, file sharing is seamless, and the mobile apps are reliable. Huddles replaced many of our scheduled meetings – quick audio conversations without the video meeting overhead.
Administration is straightforward. User provisioning through SCIM integrates with our Active Directory, and the analytics dashboard gives insights into adoption and usage patterns. Managing guest access for contractors is simple and secure.
Pros
- User adoption is nearly effortless</li><li>Huddles replace many formal meetings</li><li>Administration and provisioning is simple</li><li>Mobile experience is excellent
Cons
- Expensive at scale ($56K/year for us)</li><li>Notification management requires training</li><li>File retention policies are complex</li><li>Can create communication silos if not managed
Melissa
CTO at Echo Analytics
Asana Premium exceeded our expectations
We evaluated 8 different solutions before choosing Asana Premium, and I’m so glad we did. The pricing is competitive but the value is exceptional. Features that would cost extra elsewhere are included in the base plan.
Pros
- Intuitive dashboard and reporting</li><li>Excellent mobile app</li><li>Quick setup process</li><li>Knowledgeable support team
Cons
- Advanced features require some training</li><li>Could use more template options
David Kumar
Head of Engineering at CloudNative Labs
Essential for remote teams – reduced email by 70%
We’ve been using Slack for 3 years across a fully remote engineering team of 85 people. It has fundamentally changed how we communicate – our internal email volume dropped 70% within the first month.
The channel organization keeps conversations focused and searchable. We have channels for each engineering team, project-specific channels that auto-archive after completion, and social channels that build culture across time zones. The search functionality is powerful enough that I can find discussions from months ago within seconds.
Integration with our development tools is seamless. GitHub notifications, CI/CD alerts, and monitoring alerts all flow into relevant channels. Our incident response time improved significantly because the right people are notified immediately in Slack rather than checking email.
Slack Connect has been valuable for collaborating with external partners and agencies. We can work with vendors in dedicated channels without giving them access to our internal workspace. Security controls ensure sensitive channels remain internal-only.
Pros
- Reduced internal email by 70%</li><li>Integration ecosystem is unmatched</li><li>Search is incredibly fast and accurate</li><li>Slack Connect enables secure external collaboration
Cons
- Notification overload is real - requires discipline</li><li>Video calling quality inferior to Zoom</li><li>Can be distracting if not managed well</li><li>File storage limits on lower tiers
Ashley
VP of Marketing at Digital Dynamics
Outstanding platform with great support
The reporting and analytics capabilities in Slack have given us insights we never had before. We can now make data-driven decisions with confidence. The dashboards are customizable and easy to understand.
Pros
- Intuitive dashboard and reporting</li><li>Excellent mobile app</li><li>Quick setup process</li><li>Knowledgeable support team
Cons
- Notification settings can be overwhelming</li><li>Search functionality could be improved
Laura
VP of Sales at TechStart Inc.
Game-changer for our team
The customer support team at Pardot is phenomenal. Whenever we’ve had questions, they’ve responded quickly with helpful solutions. The platform itself is robust and reliable – we’ve had zero downtime in 2 years of use.
Pros
- Intuitive dashboard and reporting</li><li>Excellent mobile app</li><li>Quick setup process</li><li>Knowledgeable support team
Cons
- Notification settings can be overwhelming</li><li>Search functionality could be improved